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Return Policy
If you are unhappy with a product you have purchased from us, you may return the product within 30 days of delivery for a refund. All products must be returned in their original packaging and in a re-saleable condition (with any seals or wrapping unbroken). You are responsible for the cost of returning unwanted items to us. Regrettably, All sale tems are non-refundable. However, 20% of restocking fees will be charged to cover handling cost under all circumstances. And we are not responsible for any return shipping charge and returned products lost in post. 1. If you would like to return your product(s) for repair / replacement / refund, please kindly contact our customer service representatives for an authorized RMA number. Email to : info@jetsobox.com 2. Warranty period: 30 days warranty for all products. 3. Warranty will be voided if returned products are abused, mishandled, modified, misused, physically or inflicted damaged by users. We reserve the right to charge a repair fee of 40% of the invoice amount if the warranty expired or is voided. 4. Jetsobox.com offers 30-Day Money Back Guarantee to our customers. If you receive a faulty product(s), you have the right to return the product(s) to us within 30 days from the dispatched date of your first order for replacement. You will enjoy this guarantee when you purchased ANY product(s) at www.jetsobox.com. 5. If the products are tested to be non-defective, they are not eligible for any refund. Such items will be returned to you and you need to pay for the return postage. 6. ANY items damaged during transit are not eligible for a refund. If the returned package is lost in transit and it is not insured, sender is responsible for the loss. Insured package with tracking numbers is strongly recommended. 7. Jetsobox may revise these terms and conditions at any time without prior notice. 3. The completed RMA form must be attached in the returned package AND the RMA number must be printed on the package. 4. Items must be returned within 7 days after the RMA number is issued. Insured package with tracking numbers is strongly recommended. 5. You can contact us via email for the status of the returned item(s). |
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